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Shipping

Once you select items for your shopping cart and proceed to checkout your shipping and handling charges will be added. The shipping charges are calculated automatically using your zip code, size, and weight of the tree. The cost of shipping will obviously depend on how fast you want your tree to arrive. Please keep in mind that during the fall and winter seasons Japanese maple trees have no problem being sent Ground Delivery almost anywhere in the United States. However during late spring and summer we recommend that you choose UPS- 3 Day Select to get your trees to you in near perfect condition. Do to unforeseen circumstances Pacific Coast Maples may not be able to ship using United Parcel Service (UPS). If this is the case it will be delivered by the United States Postal Service (USPS) or Fed Ex using a similar type of delivery.

*Most of our on-line tree orders are shipped one tree at a time. Each tree is placed in its own separate box to help insure its safe arrival. If you are wanting to buy more than three trees you are welcome to email, or phone in your desired order to see if there will be a reduced shipping cost. There is typically a 10%-15% reduction in boxing, shipping, and handling costs on more than four trees, but this is not always the case. Certain trees have for instance have a larger canopy an can not be shipped with other trees. This is especially the case when trees are shipped when their leaves are still in bloom. If you are ordering trees that are size #4 they will need to be shipped individually.

*There will be a 10% restocking fee on all cancelled orders. If this is the case your money will be refunded back to your credit card or a refund check will be sent to you within 10 business days.

*Shipping “European Planter Bowls” will take 3-4 weeks for delivery. Each bowl is manufactured within 10 business days of your order. Orders of three or more bowls will save you $25 per bowl.

Sincerely,

Pacific Coast Maples


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